Life-threatening emergency? Always call 999. NUCAS does not replace the NHS 999 service.

Privacy & cookies

DRAFT – to be reviewed and approved by Ambulance Rescue before the site goes live.

Who we are

This website is operated by Ambulance Rescue [registered company name, company number and registered address]. For data protection purposes, Ambulance Rescue is the data controller. Our ICO registration number is [ICO number].

What we collect through this website

When you submit our enquiry form we collect your name, role, organisation, email address, telephone number, the number of registered beds and your message. We use this only to respond to your enquiry and, if you become a customer, to set up and manage your membership.

Our enquiry form is not intended for resident or patient information. Please do not include health details in the form or in WhatsApp messages.

Lawful basis

We process enquiry information on the basis of our legitimate interests in responding to you and, where applicable, to take steps at your request before entering into a contract.

Who we share it with

Form submissions are delivered to us by our form processing provider (Web3Forms). The website is hosted by Cloudflare. If you contact us on WhatsApp, your message is also processed by WhatsApp (Meta). We do not sell your information.

How long we keep it

We keep enquiry information for up to [24 months] unless you become a customer, in which case it is kept in line with our records retention policy.

Cookies

This website does not set advertising or tracking cookies. If we add analytics in future, we will ask for your consent first.

Your rights

You have the right to access, correct or delete your personal information, and to object to or restrict how we use it. Contact us at info@example.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

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