Life-threatening emergency? Always call 999. NUCAS does not replace the NHS 999 service.

NUCAS: Urgent Care & Clinical Support

The Northamptonshire Urgent Care Admissions Service gives your care home direct access to experienced clinicians who can assess, treat and, when it's clinically right, transport your residents.

What's included

Care closer to home for your residents

When a resident becomes unwell, waiting for help can be distressing for them and stretch your staff. NUCAS members can call our clinical line 24/7 for advice, and we send a Paramedic or Advanced Clinical Practitioner when a response is needed.

  • Urgent care, assessment and treatment
  • Two included attendances per resident per month
  • Ambulance transport when clinically indicated
  • Choose Standard (Paramedic) or Advanced (ACP)
  • Hospital return transport included at Advanced level

Standard

Paramedic-led urgent assessment and treatment.

Advanced

ACP-led enhanced clinical care, with hospital return transport included.

Ambulance transport

Provided when it is clinically indicated.

24/7 access

Telephone clinical support, day and night.

How it works

From call to care in four steps

  1. Join NUCAS

    Choose Standard or Advanced membership, priced per occupied resident or per registered bed.

  2. Call our clinical line

    When a resident is unwell or has fallen, your staff call us any time, day or night.

  3. Clinical triage

    A clinician assesses the situation by phone and, when needed, sends a Paramedic or ACP to your home.

  4. Treat, transport or escalate

    Residents are treated in place where safe, transported when clinically indicated, or escalated to higher care.

Membership & pricing

Simple monthly membership

Two included attendances per resident per month on both plans.

NUCAS Membership Options

Choose the level of clinical care that suits your home. Pay per occupied resident or per registered bed.

Standard

Paramedic-led care

£69.99
per occupied resident
per month
or
£59.99
per registered bed
per month
  • Paramedic-led urgent assessment and treatment
  • Two included attendances per resident per month
  • Ambulance transport when clinically indicated
  • Hospital return transport available at our standard rate
Enquire about Standard

Advanced

ACP-led care

Includes hospital
return transport
£99.99
per occupied resident
per month
or
£89.99
per registered bed
per month
  • Advanced Clinical Practitioner (ACP) led care
  • Two included attendances per resident per month
  • Ambulance transport when clinically indicated
  • Hospital return transport included for eligible journeys
Enquire about Advanced

Hospital Return Transport Policy

Advanced:
Included (for eligible journeys)
Standard:
£60.00 per hour (minimum 4 hours) plus £0.55 per mile
Comparison of NUCAS Standard and Advanced membership
FeatureStandardAdvanced
Clinical leadParamedicAdvanced Clinical Practitioner (ACP)
24/7 telephone clinical accessIncludedIncluded
Included attendances2 per resident per month2 per resident per month
Ambulance transport when clinically indicatedIncludedIncluded
Hospital return transport£60.00/hour (min. 4 hours) + £0.55/mileIncluded for eligible journeys
Price per occupied resident / month£69.99£99.99
Price per registered bed / month£59.99£89.99
CQC Registered Provider Clinically governed Safe, responsive and reliable Supporting care closer to home Relieving pressure on the NHS
Private Emergency Call24/7 single call £381.00inc. VAT

Find the right plan for your home

We'll help you choose between Standard and Advanced and get your home set up.

WhatsApp us