Falls Response Service
A dedicated post-falls service for care homes. We help your staff assess residents safely after a fall, and respond quickly when hands-on help is needed.
A proactive approach to falls
Fewer long waits on the floor
A resident who has fallen but isn't seriously injured can still face a long wait for help. Our Falls Response Service combines staff-guided screening with a rapid response from qualified clinicians, so residents are assessed, helped up safely and escalated only when they need to be.
- Staff-guided iStumble® post-falls screening
- Rapid response by FREC 4 qualified clinicians
- Assessment, safe assistance and lifting support
- Clear escalation to higher clinical care when needed
- A cost-effective, proactive falls solution
iStumble® screening
Your staff are guided through a structured post-falls check to decide the safest next step.
Rapid response
FREC 4 qualified clinicians attend to assess and assist.
Safe lifting
Assessment, safe assistance and lifting support for residents.
Clear escalation
Onward referral to higher clinical care whenever it's needed.
How it works
What happens after a fall
Resident falls
Staff keep the resident safe and comfortable and do not move them until checked.
iStumble® screening
Staff follow the guided post-falls screening to identify any red flags.
Call us
If help is needed, call our line and a FREC 4 qualified clinician responds.
Assist or escalate
We help the resident up safely, or escalate to Paramedic, ACP or emergency care.
Serious injury or life at risk? If a resident has a suspected serious injury, is unresponsive or is having difficulty breathing, call 999 immediately.
Add falls response to your home
Ask us how the Falls Response Service works alongside NUCAS membership.